Contract Surety Claims

How To File A Claim

Claim Reporting Information:

Old Republic Surety Group writes different types of contract surety bonds in all 50 states. Notification requirements can vary by state and by bond form. This makes it impractical to list what is needed to document a claim under these bonds. There may be specific notice requirements, or specific steps that must be taken, based upon the bond, contract requirements, or statutory requirements.    

Should you wish to submit a claim, please contact us as listed below. Please provide us with the name of the contractor, the bond number, if available, and details regarding the problem you are experiencing and the outcome you are seeking. Old Republic Surety Company may require additional information or documentation from you as the investigation of the claim progresses. Should additional information be needed to make a decision, you will be notified.

To proceed with a claim, please contact us as follows:

Claim Contact Information:

Old Republic Surety Company
Attn: Claims Department
PO Box 1635
Milwaukee, WI 53201

Email: claims@orsurety.com
Phone: (262) 797-2640, option 2
Toll Free: (800) 217-1792, option 2 

 

Overnight deliveries please use street address:

Old Republic Surety Company
Attn: Claims Department
18500 W Corporate Drive, Suite 170
Brookfield, WI 53045

A potential bond claim, no matter how frivolous, was unnerving for my customer. Old Republic investigated the situation, communicated with my bond principal and worked to resolve the situation. My customer was impressed by the direct contact from the President and COO Alan Pavlic. This speaks volumes as to the relationship building and commitment of Old Republic.

Michael Duvall
President
Duvall Agency / Marietta, GA

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